Policies 

SERVICES & RATES Policies:

 

We offer a free consult before scheduling services to make sure it's a great fit. This meeting is non-obligatory and is a chance to ask us any questions you may have as well as familarize us with your home and where you keep supplies.  If at any time you need us to come again (moving, new pet, new routines),  subsequent appointments are $16.  

Cancellations:

- Any visit cancelled with less than 24 hours notice is subject to a cancellation fee. 

 

-Mid-day visit cancellations are requested by 8 am. and may result in an $8 fee.

 

-Pet Sitting visits with less than 24 hours notice may result in a $10 cancellation fee. 

 

Holidays Rate:  $25 per 30-minute visit

 

Holidays include: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving Day, "Black Friday",  Christmas Eve, Christmas Day, New Year's Eve, and New Years.

Holiday Policies

 

 -All regularly scheduled walks will be cancelled on holidays unless specifically requested.

 

 -The exception for holiday rates is regularly scheduled mid-day walks on December 24th and December 31. If these walks are needed as reguarly scheduled, they will be at regular rate (between 11am-3pm Monday-Friday).

 

Key Pick up/Drop Off:

If you do not wish to give us possession of your key, we do charge a $10 fee for pick up and $10 fee for drop off to off set the cost of time and driving expense.

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